Greetings, adventurers and strategists! Welcome to the Mythic Games Sale FAQ, your trusted guide through the realms of our epic tabletop adventures. Below, you’ll find answers to the most common queries about our games, delivery, and more. Should your quest require further assistance, our Chicago-based guild of support is always here to aid you.

About Our Games & Products

What kinds of games does Mythic Games Sale offer?
We specialize in immersive tabletop RPGs and strategic board games that transport you to new worlds. Our collection spans genres including Fantasy (like Dragonbane and Forbidden Lands), Horror (such as Achtung! Cthulhu Legacy), Contemporary settings (like Dishonored), and unique sci-fi universes (including Black Void and Homeworld: Fleet Command). Whether you’re a seasoned game master or a newcomer, our curated selection offers adventures for every party.
Are the games suitable for beginners?
Absolutely! Many of our games, such as Agatha Christie’s Death on the Cards and Airfix Battles, are designed to be accessible to newcomers while still offering depth for veteran players. We recommend checking individual game descriptions for complexity levels.

Ordering & Payment

What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal. All transactions are securely processed to ensure your payment information is protected.
Can I order from anywhere in the world?
We ship globally! However, due to logistical constraints, we are currently unable to deliver to Asia and some remote areas. If you are unsure about your location, feel free to contact us at [email protected] before ordering.

Shipping & Delivery

How long will it take to process and receive my order?
Our team processes orders within 1-2 business days. Once dispatched, delivery times vary by method:
– Standard Shipping (DHL/FedEx, $12.95): 10-15 days after dispatch.
– Free Shipping (EMS, orders over $50): 15-25 days after dispatch.
Please note that during peak times (like holidays or major sales), processing may take slightly longer, but we always work to expedite your adventure.
Can I track my shipment?
Yes! Both Standard and Free Shipping options include tracking. Once your order is dispatched, you will receive a tracking number via email to monitor your package’s journey to your doorstep.

Returns & Refunds

What is your return policy?
We want every adventure to be satisfying. If your game does not meet expectations, you may return it within 15 days of receipt, provided it is in its original condition. To initiate a return, please contact our support team at [email protected]. Please note: shipping costs for returns are the customer’s responsibility, unless the item is defective or incorrect.
What if my game arrives damaged or defective?
If your game arrives damaged or is defective, we apologize for the mishap! Please contact us immediately at [email protected], and we will gladly cover the return shipping and arrange for a replacement or refund.

Account & Support

How do I contact customer support?
Our friendly support team, based in Chicago, is ready to assist! Reach out to us via email at [email protected]. We strive to respond to all inquiries within 1-2 business days.
Do I need an account to place an order?
Currently, you can checkout as a guest. However, creating an account allows you to track your order history and save your preferences for future adventures!

Thank you for choosing Mythic Games Sale as your gateway to legendary worlds. Happy adventuring!

© 2025 Mythic Games Sale. All rights reserved.
4000 Hickman Street, Chicago, US 60605 | [email protected]